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🎫 Customer Service & Helpdesk

Raise a Support Ticket

Facing an issue with your Neotouch display or accessory? Register your complaint with the product serial number for expedited diagnosis and engineer support.

Product Complaint & Service Form

Please fill in the equipment and location details so our nearest service center can dispatch support.

1. Contact Information

+91

10-digit number for SMS / engineer call

2. Product & Hardware Details

🔍Where to find? Located on the silver barcode label on the right side frame or rear backplate of your panel.

3. Location & Complaint Details

Our field engineer will be dispatched to this location if on-site service is required.

By submitting, your request is logged into our Service Helpdesk for technical support coordination.

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Finding Your Serial Number

Your machine serial number helps our support team identify your exact screen model and hardware configuration.

Where to locate:

Check the barcode label affixed to the right side frame or rear backplate of your Neotouch display. You can also refer to your purchase invoice.

Emergency Helpline

Need Immediate Support?

Our technical desk is operational Monday through Saturday, 9:30 AM to 6:30 PM IST.

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Toll Free Phone

1800 891 8710

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WhatsApp Support

+91 98406 66245

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Support Email

info@neotouch.in

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